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E-commerce Services

Navigator Customer Management provides fulfilment services across retail, automotive, FMCG and the Financial Services industries which allow our clients marketing and information campaigns to run seamlessly. We also advise clients on the most appropriate way to carry out mailing and order fulfilment services so that budgets are maximised and the customer experience optimised.

We also provide order processing services for e-commerce platforms which can provide a seamless interface with your existing web presence. Combined with customer management tools such as web chat, your order fulfilment can be taken to a whole new level ensuring maximisation of shopping cart transactions whence they may otherwise fail.

Business fulfilment services are provided to the b2b marketplace in particular into the educational sectors where we have particular experience – please see our case studies for more information.

Such is our flexibility in providing a one-stop-shop for mailing and fulfilment services, many of our clients see us as a test bed for new approaches and innovative ways to engage with their customers.

If you would like to learn more about our fulfilment services, call now on 0800 6123 321 and ask for John Sweeney or register your enquiry through Contact Us.
Customer relationship management |  Relationship marketing agency |  Business process outsourcing