Retention
Inbound call handling
Response handling
Product recall handling
Customer care handling
Acquisition
Telemarketing services
Outbound telemarketing
Appointment setting
Lead generation
Customer Strategy
CRM consultancy
Call centre design consultancy
Technology Services
& Solutions
SMS alert services
Email broadcasting
Database services
CRM software
E-commerce Services
Site Map
Our Approach

Putting the customer at the heart of everything we do

To speak to John Sweeney about our approach call him on 0800 6123 321 or email him. Otherwise, read more...

Navigator works in many market sectors including automotive, retail, financial services, FMCG and education. Our technical capability means we can deliver a totally integrated approach, irrespective of channel, whenever your customers come into contact with us.

We work in a rigorous and reflective manner, ensuring that any proposed solution truly responds to the needs of our clients and their customers by:
  1. Ensuring the solution is the best fit for your needs and budget

  2. Only deploying technical platforms that are robust and resilient and yet flexible enough to meet the changing needs of our clients business

  3. Encouraging our employees to thrive, be valued and be inspired to delight customers because we nurture a customer centric environment
Customer relationship management |  Relationship marketing agency |  Business process outsourcing