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About Us

Why Navigator Customer Management is more than a relationship marketing agency


Navigator is much more than just a telemarketing company or customer relationship company- we are a full service relationship management agency.

Why not take a few moments to learn more about how we help our clients by looking at our selection of case studies or call now on 0800 6123 321 and speak to Rob Denton or email him. Read more..

We employ capable, engaging and likeable people, who are focussed in delivering successful solutions for our clients. So whether you require telemarketing specialists, relationship marketing services or a full customer relationship management solution, our team at Navigator are here to help you.

Having found the right staff, we tend to keep them too. Our philosophy is geared towards eliciting and growing the talents of our people and celebrating in their success. If you would like to learn more about some of our team why not click on the photos above.

Our experience spans multiple market sectors. We manage both outsourced dedicated contact centres and shared service teams. We deliver solutions which include complex customer care handling, product recall handling, telemarketing services, response handling and fulfilment services. All are supported by processes which meet our Quality Standard and IT solutions which are developed by our own in house team.

Customer relationship management |  Relationship marketing agency |  Business process outsourcing